Method

Open books and papers suggesting careful study

Why a method page

Integration adapter work fails when teams jump straight to logs without agreeing what each connector is for. Our method keeps the sequence deliberate so the brief stays usable.

1. Inventory without theatre

We collect the adapter list as it exists — spreadsheets, tribal knowledge, half-updated diagrams. Missing owners are noted as findings, not ignored.

2. Canvas before colour

On paper or a shared board we draw applications, adapters, queues, and the direction of handoffs. Arguments about “what should happen” surface here, before anyone debates a single log line.

3. Trace the window

For the agreed period we sample successes and failures: rejected payloads, retries, rewritten identifiers, silent drops. Application analytics in our sense means reading those traces against the canvas.

4. Catalogue failures

Each failure type gets a short entry: where it appears, which adapter is involved, how often in the sample, and how loud it is for the business.

5. Rank and brief

Fixes are ordered by impact and disruption. Shared identifier changes sit higher than cosmetic mapping tidy-ups. The brief names owners and effort bands.

6. Readout

One session with the people who can act. We leave the canvas and brief with you; we do not keep a hostage portal.

Natural next actions